Privacy Policy

Privacy Policy
Privacy Policy
Last updated: March 31st, 2025

Avora Aviation FZCO ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (avora.aero) and (www.avora.aero) , in compliance with applicable data protection laws, including UAE regulations, the EU General Data Protection Regulation (GDPR), and other relevant laws.If you have any questions about this Privacy Policy, please contact us through our contact page.
1. Interpretation and Definitions
Words with capitalized initial letters have specific meanings outlined in this Privacy Policy. These definitions apply whether terms appear in singular or plural forms.
Definitions:
Account: A unique profile created for you to access our services or parts of our services.Affiliate: Any entity controlling, controlled by, or under common control with us, where "control" means ownership of at least 50% of voting shares or equivalent authority.Cookies: Small files placed on your device to track website usage and enhance functionality.Country: Refers to the United Arab Emirates.Device: Any tool capable of accessing our services, such as a computer, smartphone, or tablet.Personal Data: Information related to an identifiable individual (e.g., name, email, or IP address).Service: The website (avora.aero) & (www.avora.aero) and any associated offerings.Service Providers: Third parties engaged to assist with service delivery, data analysis, or other related tasks.Usage Data: Data automatically collected, including browsing activity, device details, and diagnostic information.You: The individual or entity accessing or using our services.
2. Data We CollectPersonal Data
We may collect the following types of personal data:Identity data: Full name, contact details, address, email address, and phone number.Technical data: IP address, browser type, operating system, and usage patterns.Financial data: Payment details (if applicable).Communications: Records of your correspondence with us.
Usage DataUsage data is automatically collected and may include:Your device's Internet Protocol (IP) address.Browser type and version.Pages you visit and the time spent on each.Diagnostic data for improving our services.
Third-Party Social Media ServicesIf you link your account to third-party platforms (e.g., Facebook or LinkedIn), we may collect information associated with those accounts, subject to their privacy settings.
3. Use of Your DataWe may process your data for the following purposes:Service Delivery: To operate and maintain our services, including fulfilling contractual obligations.Communication: To send updates, respond to inquiries, or provide essential information.Compliance: To meet legal obligations and regulatory requirements.Improvement: To analyze usage trends, improve functionality, and enhance user experience.Marketing: To provide promotional information, where you have opted in.Legal: To enforce our rights, resolve disputes, and comply with applicable laws.
4. Sharing Your DataWe may share your data in the following scenarios:With Service Providers: To perform tasks such as analytics, hosting, or customer support.With Affiliates: To streamline operations and ensure compliance across our corporate group.Business Transactions: During mergers, acquisitions, or sales, your data may be transferred.Legal Requirements: To comply with applicable laws or valid requests by public authorities.With Your Consent: When you explicitly authorize data sharing.
5. International Data Transfers
Given our global client base, your personal data may be transferred to jurisdictions with differing data protection laws. We implement safeguards to protect your data, including:Standard contractual clauses.Binding corporate rules.Compliance with adequacy decisions by the European Commission or equivalent.By using our services, you consent to these transfers.
6. Retention of Your Data
We retain personal data only as long as necessary for:Delivering our services.Meeting legal or regulatory obligations.Resolving disputes or enforcing agreements.Retention periods are determined based on legal requirements, contractual needs, and business purposes. Usage data is typically retained for shorter durations unless needed for security or improvement purposes.
7. Your Rights
Depending on your location, you may have the following rights:Access: Request a copy of your personal data.Correction: Rectify inaccurate or incomplete data.Erasure: Request deletion of your personal data (subject to legal obligations).Restriction: Limit how your data is processed.Portability: Obtain a copy of your data in a transferable format.Objection: Object to data processing based on legitimate interests or direct marketing.To exercise your rights, please contact us through our contact page.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can manage your preferences through browser settings.Types of Cookies:Essential Cookies: Necessary for core functionality.Preference Cookies: Remember your choices (e.g., language).Analytics Cookies: Collect usage data to improve performance.
9. Security of Your Data
We implement industry-standard measures to protect your data, including encryption, access controls, and regular security audits. However, no method of data transmission or storage is entirely secure. Please use caution when sharing information.
10. Links to Third-Party Sites
Our services may link to external websites. We are not responsible for the content or privacy practices of these third parties. Review their privacy policies before sharing your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated to you via our website or email.Effective date: March 31, 2025.
12. Contact UsFor any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Website: avora.aero/contact
Email: info@avora.aero